One point of contact for personal injury care coordination
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PrimeCare Network

One Point of Contact for Personal Injury Care Coordination

Provider access. Coordinated care. Clearer case progress.

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Connected care for personal injury

From first referral through completion of treatment.

PrimeCare Network connects personal injury patients and law firms with an established network of healthcare providers, facilities, and professional resources—and helps coordinate the many moving parts of care from the first referral through completion of treatment.

Two core pillars

The right access. The right coordination.

Personal injury treatment rarely happens in one place. A patient may need an initial evaluation, diagnostic imaging, specialty care, therapy, procedures, follow-up treatment, medical records, cost estimates, and ongoing communication between multiple offices. PrimeCare helps connect those pieces through two core pillars.

01 · Provider Network

Connect patients with the care and resources they need.

PrimeCare provides access to an established network of healthcare providers, facilities, and professional resources experienced in personal injury cases. Our team helps identify appropriate network options based on the patient’s needs, injury, location, and requested services.

PrimeCare coordinates access to independent providers and professionals. PrimeCare does not itself render the medical, clinical, diagnostic, rehabilitation, or professional services listed on this site.

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02 · Care Coordination

One point of contact across the treatment journey.

Finding the right provider is only the beginning. PrimeCare helps manage the administrative coordination that takes place between patients, healthcare providers, and law firms throughout the course of treatment.

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Provider network

Top providers in our network

A sample of specialists and facilities available through PrimeCare—browse the full directory to find the right fit by specialty, city, and state.

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Specialist care within the PrimeCare Network

01 · Provider Network

Network access may include

Need access to a provider, facility, or professional resource for a personal injury case?

Clinical care

Primary and injury-focused medical care Internal Medicine Orthopedic specialists Neurology Neurosurgery Neuro-Ophthalmology ENT / Otolaryngology Neuropsychology Psychiatry Pain Management Neuro Rehabilitation Physical Therapy Speech Therapy Wound Care Behavioral Health Telemedicine

Facilities & diagnostics

Emergency Rooms Hospitals Surgical Centers Diagnostic Imaging Advanced Diagnostic Services EMG / NCV Testing Advanced Trauma and TBI Imaging Traumatic Brain Injury Resources Functional Capacity Evaluations

Professional resources

Legal Nurse Consultants Life Care Planners Expert Witnesses Other specialty providers and professional resources
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02 · Care Coordination

One point of contact across the treatment journey.

Instead of your team calling multiple provider offices to determine what happened, what is scheduled, what is missing, or what comes next, PrimeCare helps bring those moving pieces into one coordinated process.

Our care coordination team can assist with:

  • Initial appointment scheduling
  • Specialist appointments
  • Diagnostic imaging
  • Procedures
  • Follow-up appointments
  • Provider-to-provider coordination
  • Patient appointment notifications
  • Automatic upcoming appointment reminders
  • Appointment status notifications
  • Future appointment notifications
  • Treatment status updates
  • Medical record requests and collection
  • Cost estimate requests and tracking
  • Provider communication
  • Reduction coordination
  • Communication with the law firm
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Built for personal injury

Less chasing. Fewer missed handoffs. Better visibility.

Personal injury cases can become complicated quickly. A patient may see several providers across different locations while the law firm is simultaneously trying to determine the status of care.

PrimeCare helps organize those touchpoints and keeps the appropriate parties informed as the patient’s care progresses.

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  • Was the appointment scheduled?
  • Did the patient attend?
  • What is the next appointment?
  • Has imaging been completed?
  • Was the specialist visit completed?
  • Are additional procedures being recommended?
  • Have the medical records been received?
  • Has the cost estimate been obtained?
  • Is a reduction still outstanding?
  • Is anything delaying the next step in care?

For law firms

Spend less time tracking care. Gain better visibility into what is happening.

Your legal team should not have to spend hours calling medical offices to determine whether appointments were scheduled, whether patients attended, whether records were received, or what needs to happen next.

PrimeCare provides a centralized coordination resource for your client’s treatment journey. We help your team:

  • Locate appropriate providers and facilities
  • Coordinate appointments and track appointment status
  • Receive updates when appointments are completed
  • Identify upcoming appointments
  • Coordinate imaging, specialists, and procedures
  • Request and track medical records
  • Obtain and track cost estimates
  • Coordinate reduction requests
  • Identify delays or gaps in the treatment process
  • Maintain clearer visibility into the progression of care

Your team handles the legal case. PrimeCare helps coordinate the care pathway.

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For patients

Help navigating what comes next.

Recovering from an injury can mean managing multiple appointments, providers, tests, procedures, and follow-up visits at the same time. PrimeCare helps patients stay connected to the treatment process.

Patients can receive:

  • Appointment scheduling assistance
  • Appointment confirmations
  • Automatic reminders for upcoming appointments
  • Notifications regarding appointment status
  • Future appointment notifications
  • Help coordinating imaging and specialist visits
  • Assistance with follow-up appointments
  • A central point of contact for coordination questions

The goal is simple: make the treatment process easier to follow so patients can focus more of their attention on recovery.

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For providers

A more connected referral and coordination process.

PrimeCare helps participating providers receive coordinated personal injury referrals while creating a clearer administrative connection between the provider, patient, and law firm.

Our team can assist with:

  • Referral coordination
  • Patient scheduling
  • Appointment confirmations
  • Follow-up communication
  • Medical record requests
  • Cost estimate coordination
  • Law firm communication
  • Reduction coordination when applicable

This helps reduce unnecessary administrative back-and-forth while keeping the treatment process moving.

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How a case moves through PrimeCare

From referral to completion of care.

  1. 01

    Connect

    An attorney, patient, or participating provider contacts PrimeCare with the patient’s treatment needs. Our team reviews the request and identifies appropriate network resources and the right coordination pathway.

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  2. 02

    Coordinate

    PrimeCare assists with provider access, appointments, imaging, specialists, procedures, and other treatment-related logistics. Patients receive appointment information and automated reminders designed to help them stay informed about upcoming care.

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  3. 03

    Track

    Our team helps monitor the administrative progression of care—appointment status, upcoming appointments, provider communications, medical record requests, cost estimates, and other coordination items—through one centralized process.

  4. 04

    Follow through

    When something stalls, our coordination team helps identify the issue and works with the appropriate party to move the process forward—rescheduling, pending referrals, imaging, records, cost estimates, and status updates.

  5. 05

    Close the loop

    As treatment progresses or concludes, PrimeCare helps coordinate remaining administrative needs—outstanding records, cost estimates, treatment status information, and reduction coordination.

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One place for the moving parts of care

Appointments. Records. Costs. Updates. Reductions.

Personal injury treatment generates a significant amount of administrative activity. PrimeCare helps bring those activities together through one coordinated process.

01

Appointments

Coordinate initial visits, imaging, specialists, procedures, therapy, and follow-up care.

02

Automatic Patient Notifications

Patients can receive appointment confirmations and automated reminders for upcoming appointments.

03

Appointment Status

Help track whether an appointment is scheduled, pending, completed, missed, cancelled, or needs to be rescheduled.

04

Future Appointments

Maintain visibility into what is coming next and help patients stay informed about upcoming care.

05

Medical Records

Request and coordinate medical records from participating providers and facilities.

06

Cost Estimates

Request and track treatment cost estimates when needed by the law firm or another authorized party.

07

Reductions

Coordinate reduction requests and related communications between the appropriate parties.

08

Case Updates

Provide law firms with better visibility into significant coordination activity and treatment progress.

One network. One coordination team. One place to help keep the case moving.

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Personal injury focus

Built around the treatment needs of injured patients.

PrimeCare supports care coordination for patients involved in:

Motor vehicle collisions Commercial vehicle and 18-wheeler collisions Pedestrian injuries Passenger injuries Premises liability incidents Construction accidents Industrial and refinery incidents Traumatic brain injuries Orthopedic injuries Complex trauma Wrongful death matters Workers’ compensation matters Other negligence-related injuries
Personal injury care and recovery support

Why PrimeCare

Personal injury care involves more than making an appointment.

It means knowing:

  • Where does the patient need to go?
  • Who can see them?
  • Was the appointment completed?
  • What needs to happen next?
  • Are the records available?
  • Has the cost estimate been received?
  • Is something delaying treatment?
  • Who is following up?

PrimeCare helps answer those questions.

We connect the network. We coordinate the moving pieces. We help keep patients informed. We give law firms better visibility. And we help keep the treatment journey moving forward.

One point of contact. One connected process.

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Ready to coordinate a case?

Give your team one point of contact for the treatment journey—provider access, appointments, imaging, records, cost estimates, and reductions.

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